Overview of Our Commitment to Privacy
Information We Collect
To provide efficient services and maintain strong business relationships, we may collect several categories of information.
Personal Data You Enter
When you get in touch with us, ask for a quote, send us an inquiry, or start a business partnership, we might gather:
- Complete name
- Name of the company
- Email address
- Phone number
- Details about billing
- Details about shipping
- Location of business and country
- Preferences for trading and buying
Details of the Order and Shipping
We may gather the following for product deliveries and export transactions:
- Addresses for delivery
- Details of import and export documents
- Records of shipments
- Details about payments
- Details on customs and logistics
Usage of Websites and Analytics Information
Certain technical data may be automatically gathered when you visit our website, such as:
- IP address
- type of browser
- Details about the device
- Geographical place
- Visited pages
- sources of referrals
- Data on website interactions
We can enhance customer satisfaction, service delivery, and website performance with this information.
How Your Personal Data Is Used
Information gathered is used by Aurora Alimentos Groups for justifiable commercial objectives, such as:
- Answering questions and requests for quotes
- Order processing and export transactions
- Taking care of client relations
- Providing assistance to customers
- Enhancing our offerings
- preserving the operation of websites
- Analyzing business data
- Fulfilling legal and regulatory obligations
- Stopping fraud and illegal activity
- Sending crucial business communications and updates
We only handle personal data when it is required to deliver our services, carry out our end of the bargain, or abide by the law.
Food Export Orders and Protection of Customer Information
As a global provider of food, dairy, beef, pig, and poultry products, Aurora Alimentos Groups places a high value on safeguarding transactional and commercial data.
Safe Export Order Processing
Secure systems that lower the danger of unauthorized access are used to handle information pertaining to export transactions, shipping paperwork, customs processes, and foreign logistics.
Safeguarding Commercial Purchaser Data
We recognize the importance of secrecy to importers, distributors, wholesalers, and retailers. Strict confidentiality is applied to commercial purchase data, pricing talks, product requirements, and trade-related correspondence, and they are only utilized for lawful business purposes.
Cookies and Website Tracking Technologies
Our website may use cookies and similar technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Enhance website security
- Measure marketing performance
Users may modify browser settings to decline cookies. However, some website features may not function properly if cookies are disabled.
Data Security and Protection Measures
Aurora Alimentos Group implements reasonable technical, administrative, and organizational safeguards to protect personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
- Cybersecurity threats
Security measures may include secure servers, access controls, encryption technologies, monitoring systems, and employee confidentiality practices.
Although we strive to maintain industry-standard security practices, no online transmission or storage system can be guaranteed completely secure.
Sharing and Disclosure of Information
Aurora Alimentos Group does not sell, rent, or trade personal information to third parties.
Information may be shared only when necessary with:
- Logistics providers
- Shipping companies
- Customs authorities
- Payment processors
- Technology service providers
- Legal and regulatory authorities when required by law
All third-party service providers are expected to maintain appropriate privacy and security standards.
International Data Transfers
As a global food supplier serving customers across multiple countries, personal information may be transferred, processed, or stored in jurisdictions outside your country of residence.
When international transfers occur, Aurora Alimentos Group takes reasonable measures to ensure information remains protected in accordance with applicable privacy regulations.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of personal data
- Restrict processing activities
- Object to certain uses of personal information
- Withdraw consent where applicable
Requesting Your Data’s Access
You can get in touch with us whenever you want to know more about the personal information we have on you.
Modifying or Removing Personal Data
We shall take reasonable steps to handle your request in compliance with applicable regulations if your information changes or if you want your personal information to be deleted.
Opt-Out Choices and Marketing Communications
Privacy of Children
Business clients, importers, distributors, wholesalers, and adult website visitors are the target audience for our services. We do not intentionally gather personal data from those younger than 18.